Visiting our carers and clients regularly

Our Carers are supervised by a Client Services Managers (Nurses) and are responsible to our Operations Manager and Training officer.  Carers generally work alone but are in regular contact with the office. Good communication with the Client Services team is essential. Carers liaise closely with Client Services Managers who schedule their client services and monitor work utilisng our Shift Roster system that is monitored for notes and incidents daily. Carers report any changes they notice in the client or client’s environment to the Client Services Managers by our Shiftcare system.